Got Questions?
we have answers
Why are locations not open for dining-in? OR will you ever open dine-in again?
Our goal is to provide top quality food and service for our guests. We believe we can best achieve this goal by focusing only on take-out, drive-up and delivery service.
Do you take phone orders?
No, but we do offer ordering through our website, mobile app, third-party delivery marketplaces (DoorDash, Uber Eats, Postmates, Grub Hub).
Is Nutritional Information available for menu items?
Not at this time, however, this is on our list of future projects and will be posted on our website when it becomes available.
What if I have allergies?
Please keep in mind the following important warning. We recognize the seriousness of allergies and for this reason, we are unable to guarantee or offer any assurances that any menu item is completely free from any allergen or ingredient. We assume no responsibility, under any and all circumstances, for guests with food allergies or sensitivities- even if any of our staff, has been notified of a food modification allergy request; and/or has provided guidance as the existence or non-existence of said allergen or any allergen, verbally, written, on this website, on any ingredient list or menu, or otherwise; and/or any of our menu items contain items that should not be there, etc. Cross contamination, mistakes, supply chain issues, and a number of any other situations, is the reason for our policy.
What does the Health Department say about Allergies?
The Los Angeles County Health Department recommends making the following Allergen Disclosure: This facility makes and buys products that include, but not limited to, allergens such as: milk, milk products, eggs, nuts, peanuts, wheat, soybean, gluten, sugar, etc. Due to the potential of cross contamination, we cannot guarantee that any of our food items will be free of such allergens.
Is your chicken organic?
Our Chickens are not certified organic.
Do you participate in sponsorships or fundraisers?
At this time, we do not have any fundraiser programs in place, but we wish you and your organization the very best with your events/fundraising efforts!
Are gift cards offered?
Gift cards are not offered at any of our locations or online.
Is there a loyalties or rewards program available?
We do not offer any type of loyalty or rewards program, but we appreciate you being a fan!
Will new locations be opening soon?
We are always on the lookout for future CCC locations! Any updates regarding new locations will be on our website as well as on our social pages.
What are your food handling suggestions?
For maximum freshness, quality, and safety, food should be consumed or refrigerated as soon as possible. Leftovers should be refrigerated promptly.
I lost my receipt; how can I get a copy?
For any order placed digitally, please check the email you used to place your order. If you used a third-party delivery service (DoorDash, Uber Eats, Postmates, Grub Hub), the receipt is listed on the order tab of the respective app. If you need further assistance, please email us at Guestrelations@califchickencafe.com.
