Policies & FAQs

Sundays

Are you open on Sundays?

Select locations are open on Sundays! Currently, our Chatsworth, Venice, Woodland Hills, Encino and Westwood locations are open from 11:30AM-8:35PM on Sundays and are also available for catering with no minimum. If we open additional locations on Sunday, we will post it on our website and our Facebook and Twitter pages!

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Gift Cards

Do you sell gift cards?

YES! We Now Sell Gift Cards at All Locations!

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Nutritional Info

Why can't I find nutritional information on your menu?

Currently, state law requires restaurants with 20+ locations to have nutritional info available. As we do not yet have that many locations, our nutritional information is not available at this time. However, it is on our list of future projects and rest assured that it will be posted on our website when it becomes available.

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Catering Cancellation Policy

what is your catering cancellation policy?

Cancellations must be made at least one day prior to the date a catering order is scheduled for pick up/delivery. You must speak w/ a supervisor to process your cancellation. The credit card number from the original transaction must be provided in order for a refund to be issued back to the card. Upon cancellation, you will be faxed or e-mailed a copy of the refund sales receipt, which will serve as your cancellation confirmation.

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Coupons

Do you ever issue coupons?

We do not offer coupons at this time, but we do have weekly promotions exclusively for our Twitter and Facebook fans. Be sure to follow us!

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Donations

Do you make donations or provide sponsorships?

We receive many donation/sponsorship requests from wonderful organizations all around the community. Unfortunately, we can't accommodate all the requests and we just don't have the heart to say "yes" to some and "no" to others! We just can't do it! As such, we focus our efforts on one form of outreach: food donation to local shelters.

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New Locations

Are you considering opening other locations?

We are always on the lookout for future CCC locations! Any updates regarding new locations will be here on our website as well as on our Facebook and Twitter pages.

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Food Shipment

I don't live close to CCC, will you ship your food?

Much to the dismay of our long-distance fans, we do not ship CCC. If teleportation ever becomes a reality, we will certainly look into it.

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Franchise

Do you franchise or offer franchise opportunities in another state / country?

At this time, we do not offer any franchise opportunities. Any future opportunities will be listed here on our website. We applaud your entrepreneurial spirit!

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Investors

Are you looking for investors?

We are not currently looking for investors. However, we definitely recommend you invest in a Combo Wrap with a side of Hot Potatoes. Always a sound financial decision.

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Food Allergen Policy

If you have any food allergies and would like more information, please contact our corporate office at: [email protected] or call 818.530.4138. Our in-store staff and supervisors do their best to provide you with a great experience at CCC. We recognize the seriousness of allergic reactions, sensitivities, etc., therefore, our official policy is that we are unable to guarantee nor offer any assurances that any menu item is completely free from any particular allergen or ingredient, regardless of any guidance given by any staff or any request made by any guest, and we assume no responsibility for guests with food allergies or sensitivities, even if any of our staff, supervisors, chefs, cooks, corporate office, owners, printed or digital material, etc. has been notified of a food modification allergy request and/or has provided any guidance as to the existence or non-existence of said allergen or any allergen, verbally, written, on any menu, or otherwise. Please see our Menu Modification Policy.

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Menu Modifications Policy

Please feel free to let us know if you would like to make any modifications to our menu items. We do not guarantee that your request will be made as you instructed. In most cases, this will be a simple matter of remaking the item, which we will be happy to do. In other cases, if you are highly allergic to an item, this could be a serious health risk. Therefore, due to variations in the supply chain, ingredient substitutions, frequent recipe revisions, product assembly mistakes, cross contamination, staff turnover, miscommunication, mistakes (or even negligence at any level), distractions, seasons of the year, etc., we therefore, unfortunately, cannot, nor will not guarantee nor make any assurances, that your order will be made according to your request (or what is represented on the menu), meet your specific dietary, allergen, etc. needs. When it comes to any health risks, we want to be 100% honest and transparent as to our limitations. Please see our Allergen Policy.

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